Contact Us

For questions regarding your account, log in to MyOCCU Online & Mobile to send us a secure message; otherwise, contact our call center using the numbers below.

Questions? We're here to help! Visit our Frequently Asked Questions (FAQs) page.


Local: 541.687.2347
Out of Area: 800.365.1111
Fax: 541.681.6105

Call Center Hours

Monday - Thursday: 8am - 5pm PT
Friday: 8am - 6pm PT
Saturday: 10am - 2pm PT
Sunday: Closed

Credit & Debit Card Questions

To report a lost or stolen debit card
US: 866.820.0254
International: 727.299.2449

For credit card questions, concerns and transactions: 855.755.6423

Mailing Address

P.O. Box 77002
Springfield, OR 97475-0146

Shipping Address

(for overnight or express deliveries)
2880 Chad Drive
Eugene, OR 97408

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