Privacy & Security

At OCCU, the safeguarding of your account information is our top priority. We strive to keep our members informed on current security issues and provide the tools to help protect yourself. Please check back periodically to view new information as it becomes available.

Our privacy policy

Your account security

We protect your online security. Keeping financial and personal information about you secure and confidential is one of our most important responsibilities. Our systems are protected so information remains secure.

  • Computer virus protection detects and prevents computer viruses from entering our computer network systems.
  • Firewalls block unauthorized access by individuals or networks. Firewalls are just one way we protect our computer network systems that interact with the Internet.
  • Secure transmissions ensure information remains confidential. OCCU uses encryption technology such as Secure Socket Layer (SSL) on its websites to securely transmit information between you and the credit union.
  • Send secure email to almost any department in the credit union through the Contact Us section. Because an email response back to you may not be secure, we will not include confidential account information. In addition, you will never be asked for confidential information, such as passwords or PINs, through email. Besides email, you can contact us by phone or visiting any branch.
  • Regular evaluations of our security features and continuous research of new advances in security technology ensure that your personal information is protected.

 

Other useful resources

Consumer Protection

Credit Information

Identity Theft and Fraud