Spend money, give back

Your holiday shopping budget goes even further this year! When you use your OCCU Visa® credit card between October 15 and December 31, we’ll donate 1% of the total of every purchase to the OCCU Foundation’s Feeding Families Fund to help support local families. Up to $10,000 in total.

Recipients of the Feeding Families Fund include:

  • Local food banks, like FOOD for Lane County.
  • Food preparation and delivery nonprofits, like Positive Community Kitchen, which distributes meals to community members with terminal illnesses.
  • School resource pantries that provide necessities to students and their families, like those run by the Bethel Education Foundation.
  • Snack packs for children at Cornerstone Community Housing locations during the summer, when school lunch programs aren’t active.
  • After-school programs where snacks are provided, including Creswell Club House and Boys and Girls Club of Emerald Valley.

Enjoy the OCCU credit card difference

  • Enjoy convenient, safe touch-free shopping.
  • Connect your card to your digital wallet, like Apple Pay,® Samsung Pay or Google Pay.™
  • Shop online easier with Visa SRC.
  • Activate your card online.
  • Manage your card alongside all your other OCCU accounts.
  • Pay your balance from an external account or another OCCU account.
  • Conveniently manage your rewards.
  • Set alerts so you can stay on top of your spending.
  • Stay in control of your credit — block and unblock your card, dispute charges, report a lost or stolen card.
  • Feel secure with zero fraud liability and ID Navigator from NortonLifeLock.
  • Drive safely with roadside assistance from Roadside Dispatch.
We used the NICE PERKS card through the credit union and that’s been very helpful because of the rewards program...
Kyle W

Questions about your OCCU credit card(FAQs)

Activating your OCCU credit card

Getting started is easy! You can now activate your card on MyOCCU Online & Mobile. 

How to activate your card online:

  1. Log in to MyOCCU Online & Mobile banking.
  2. Under Set up select Card Management.
  3. Under your new card, click Finish setup or Set up card.
  4. Select Activate your card under Card Activation.
  5. Click Activate Card.
  6. Your new card is fully set up and ready to use! 

You can also call 800.365.1111 to connect with our team and activate your card after you receive it.

Enroll in MyOCCU Online & Mobile

  • Enroll in MyOCCU Online & Mobile. If you’re not using MyOCCU Online & Mobile already, now’s a great time to start.
  • Set up your monthly automatic payments for your credit card. Once your card has been added to MyOCCU Online & Mobile you can set up your monthly automatic payment. Not using MyOCCU Online & Mobile to manage your card? Connect with our team by calling 800.365.1111 and we can help.

Payments to your OCCU credit card

Now that you’re using your new OCCU credit card, we have a few tips to help you setup and manage your credit card payments.

If you used Bill Pay in MyOCCU Online & Mobile, we now have a faster way for you to make payments to your OCCU credit card!

Here are the steps to setup and manage payments for your new OCCU credit card from an OCCU account.

MyOCCU Online (desktop)

  1. Navigate to the Move Money menu and select Transfers.
  2. Select the Classic tab on the Transfers page.
  3. Select the account that you would like to make a payment from in the From Account drop down.
  4. Select your credit card in the To Account drop down.
  5. Determine the amount that you would like to pay.
  6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
  7. You can decide if you want to make a one time or recurring payment. *
  8. Click Submit Transfer to review your payment.
  9. Click Submit to finalize payment.



MyOCCU Mobile (smartphone)

  1. Tap on the Transfers icon at the bottom of your screen
    1. If you’re on an Android device, tap the three lines icon in the top left corner to expand the menu and select Transfers.
  2. Tap on the Make a Transfer option.
  3. Select the account that you would like to make a payment from in the From Account drop down.
  4. Select your credit card in the To Account drop down.
  5. Determine the amount that you would like to pay.
  6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
  7. You can decide if you want to make a one time or recurring payment. *
  8. Click Submit Transfer to review your payment.
  9. Click Submit to finalize payment.

 

Making payments from external accounts 

To set up automatic payments or make a one-time payment from an external account:  

  1. Hover over “Manage Cards” at the top of your dashboard. 
  2. Select “Card Management” and hover over your credit card. Select the “Manage Card” button.  
  3. To make a payment you will select “Payments from other institutions” then select “Set up and make card payments from non-OCCU accounts.”  

The first time using this feature you will need to verify your identity by providing the information asked and accept the terms and conditions. Going forward you will not need to enter this information.  

  1. Once you have completed the verification questions you will be able to manage your credit card. 
  2. On the main Card Management page, you will select “make payment” on the right-hand side of the screen. 
  3. You will then have to accept a second set of “terms and conditions” for making payments and hit next. 
  4. On this page you can add your external account, select payment date, payment amount and enroll in autopay.  

Important note: When setting up an external account it may take up to five calendar days to verify your account. Once this is completed you will then be able to make payments using your external account.  

*Recurring payments from an OCCU account can be managed directly in MyOCCU Online & Mobile under the Transfers icon. If you would like to set up a recurring payment from an external account, please contact us via Secure Message through the Message Center in MyOCCU Online & Mobile or call our Member Contact Center at 800.365.1111.

Please note: If you have Bill Pay set up at another financial institution for your OCCU credit card, you’ll need to update the address to make sure your payments are received and applied to your account.

OCCU
PO Box 60510
City of Industry, CA 91716-0510

Have questions or need help?

Our team is here to help. Connect with us and we’ll help get you started with your new contactless card.