Manage Your Card

Now that you’re using your new OCCU credit card, we have a few tips to help you setup and manage your credit card payments.

If you used Bill Pay in MyOCCU Online & Mobile, we now have a faster way for you to make payments to your OCCU credit card!

Here are the steps to setup and manage payments for your new OCCU credit card from an OCCU account.

MyOCCU Online (desktop)

1. Navigate to the Move Money menu and select Transfers.
2. Select the Classic tab on the Transfers page.
3. Select the account that you would like to make a payment from in the From Account drop down.
4. Select your credit card in the To Account drop down.
5. Determine the amount that you would like to pay.
6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
7. You can decide if you want to make a one time or recurring payment. *
8. Click Submit Transfer to review your payment.
9. Click Submit to finalize payment.

MyOCCU Mobile (smartphone)

1. Tap on the Transfers icon at the bottom of your screen
   1. If you’re on an Android device, tap the three lines icon in the top left corner to expand the menu and select Transfers.
2. Tap on the Make a Transfer option.
3. Select the account that you would like to make a payment from in the From Account drop down.
4. Select your credit card in the To Account drop down.
5. Determine the amount that you would like to pay.
6. Select the date you want the payment to be applied. If you want an instant payment leave the prefilled information in this field.
7. You can decide if you want to make a one time or recurring payment. *
8. Click Submit Transfer to review your payment.
9. Click Submit to finalize payment.

Making payments from external accounts 

To set up automatic payments or make a one-time payment from an external account:  

1. Hover over “Manage Cards” at the top of your dashboard.  

2. Select “Card Management” and hover over your credit card. Select the “Manage Card” button.   

3. To make a payment you will select “Payments from other institutions” then select “Set up and make card payments from non-OCCU accounts.”  

The first time using this feature you will need to verify your identity by providing the information asked and accept the terms and conditions. Going forward you will not need to enter this information.  

4. Once you have completed the verification questions you will be able to manage your credit card.  

5. On the main Card Management page, you will select “make payment” on the right-hand side of the screen.  

6. You will then have to accept a second set of “terms and conditions” for making payments and hit next.  

7. On this page you can add your external account, select payment date, payment amount and enroll in autopay.  

Important note: When setting up an external account it may take up to five calendar days to verify your account. Once this is completed you will then be able to make payments using your external account.   

*Recurring payments from an OCCU account can be managed directly in MyOCCU Online & Mobile under the Transfers icon. If you would like to set up a recurring payment from an external account, please contact us via Secure Message through the Message Center in MyOCCU Online & Mobile or call our Member Contact Center at 800.365.1111.

Please note: If you have Bill Pay set up at another financial institution for your OCCU credit card, you’ll need to update the address to make sure your payments are received and applied to your account.

Oregon Community Credit Union

PO Box 60510

City of Industry, CA 91716-0510

• Enroll in MyOCCU Online & Mobile. If you’re not using MyOCCU Online & Mobile already, now’s a great time to start.
• Set up your monthly automatic payments for your credit card. Once your card has been added to MyOCCU Online & Mobile you can set up your monthly automatic payment. Not using MyOCCU Online & Mobile to manage your card? Connect with our team by calling 800.365.1111 and we can help.
• Update your card information for any reoccurring payments. Your new card has a new card number, so take stock of any bills that are automatically paid with OCCU credit card and update the card information as necessary.